It's simple 100% satisfaction, or your money back.
Our guarantee guidelines:
We will exceed your expectations of a service company
"When you call us, we'll be there." Today if we can, but no later than tomorrow. It's our 48-hour callback policy. (Excludes Sunday's and Holidays.)
Unlimited Free Reservices: If the pests come back, we do too. No charge. Communication is key. We love to hear from customers who need a little extra help. It means they understand that we are there for them.
"We just gotta know it's right." When you have a problem, we'll call you back a few days after the treatment to confirm that things are taken care of.
Flexible scheduling: Monday through Saturday, 7 a.m. through 8 p.m. Tell us when you want us there. Nobody wants to take vacation time to meet "the bug guy."
The anti-"no-show" policy: Nothing is more annoying than being stood up by a Service Company. If we fail to show up in the scheduled time frame without calling prior to reschedule, then the next regular service is free. With this kind of policy, we obviously must make our appointments to remain in business.
Note: Guarantees are included on all service agreements. Please see service agreement for details.
A Safer, Smarter and Simpler Life
Maxus Pest Control
At Maxus, we are committed to bringing you a safer, smarter, and simpler life. Our strategy is straightforward: we understand that it can be difficult to find good, quality service from people you can trust. That's why we don't just ask for your trust - we earn it through our dedication to your care and well-being.
Whether you need frequent protection for your loved ones, rodent control to improve your sanitary conditions, or pest control to keep unwanted visitors at bay, or dedicated team is ready and able to customize a package that meets your needs. Trust us to provide the care and protection you deserve.
We believe that investing in our employees is essential for providing the best possible service to our customers. That's why we strive to bring out the best in all of our employees and provide them with the training and resources they need to succeed.
We familiarize our service professionals with important industry information and keep them up-to-date with the most recent technology in the pest control field. We believe that training is the foundation of every successful employee, and we work together as a team to deliver the best service and customer service in the market.